Questions about staying in Puerto Escondido

Everything you need to know before booking Terraza del Sol. Can't find your answer? Message us on WhatsApp: 954 177 8914
The apartments

About our apartments in Puerto Escondido

Up to four registered guests aged 14 or older, with two bedrooms and one king bed in each.

All have the same general layout. ARENA is on the 2nd floor, CORAL on the 3rd and PALMA on the 4th; views vary by floor.

Yes. Each has an equipped kitchen, a breakfast bar and a living room.

Yes. Each apartment has a jetted tub inside one of its bathrooms; it is for that apartment’s guests only.

Yes, every apartment has air conditioning.

Yes. With all three apartments, Terraza del Sol can host up to 12 guests. Message us on WhatsApp to book them together.
Booking and payment

Booking your stay in Puerto Escondido

Check dates on our calendar and send a request through WhatsApp at +52 954 177 8914. We will confirm availability, total price and payment instructions. Your booking is confirmed after full payment and written confirmation.

Yes, two nights for every booking. Longer minimums may be communicated for specific dates before you pay.

Bank transfer or an approved card payment link. Full payment is required to confirm. Cash is not accepted to confirm a reservation.

Cancel at least 7 days before check-in (3:00 p.m. local time) for a full refund of the stay. Later cancellations and no-shows are nonrefundable. Bookings made within 7 days of check-in are nonrefundable. See Booking Terms for changes and host cancellations.

Yes. A separate refundable MXN 2,500 security deposit is paid through a secure payment link at check-in before access codes are shared. After checkout and an inspection, we initiate its return, less any documented damage beyond normal wear. Bank processing time may vary.

During your stay

Your stay at Terraza del Sol

Check-in starts at 3:00 p.m.; check-out is by 12:00 p.m.

Yes. Every apartment has Starlink satellite internet. It is suitable for common remote-work needs, but as with any wireless connection, speeds and stability can vary.

There is street parking nearby, subject to availability. We do not have a reserved parking space.

Yes. Bed linens, bath towels and beach towels are provided. A hair dryer and washing machine are also available.

No. All three apartments are reached by stairs; ARENA is on the 2nd floor, CORAL on the 3rd and PALMA on the 4th.

Location

Getting around Puerto Escondido

Approximately 5 minutes on foot. See our Location page for the map.

The airport is approximately 15 minutes away by car, depending on traffic. We can help arrange a taxi or transfer at an additional cost; ask us before arrival.

Zicatela has strong waves and currents and is best for experienced surfers. For swimming, we recommend calmer beaches like Carrizalillo or Puerto Angelito.

Yes. Ask us about surf lessons, bioluminescence, turtle releases, massages and special experiences. Availability and prices are confirmed individually.

Still have questions?

We answer on WhatsApp: 954 177 8914

Your stay near Zicatela — personal attention and direct booking

2 bedrooms · 2 bathrooms · Up to 4 guests · Puerto Escondido, Oaxaca

Check availability

Send us your dates and we’ll reply on WhatsApp. Rates vary by season and length of stay.

Dates shown are indicative. We confirm availability, the total price and payment details before your stay is confirmed.